Zve10 Terms & Conditions – A Complete Guide for Bangladeshi Bettors

Zve10 (hereinafter referred to as "we", "the Platform", or "the Site") is an online Sports Betting platform serving users in Bangladesh and around the world. These Terms and Conditions ("Terms") constitute a legally binding agreement between zve10 and you (the "User").

Key definitions used in these Terms are provided below:

• Account: Your personal profile and balance registered with zve10.
• Bet: A monetary wager placed on the outcome of an event.
• Wagering Requirement: A wagering requirement must be met before bonus funds can be withdrawn.
• KYC: Know Your Customer – the identity verification process.

The following requirements must be met to open an account and use the betting services at zve10:

• You must be at least 18 years old.
• All information provided on the registration form must be truthful, accurate, and complete.
• Each individual may only operate one account. Creating multiple accounts is strictly prohibited.
• Your account must be registered in your own name and with your own details. Opening an account on behalf of someone else is not permitted.
• A valid email address is required to open an account.

You are encouraged to choose a strong password when registering. Your password should be at least 8 characters long, ideally including numbers and special characters. Never share your login credentials with anyone.

Zve10 complies with international Anti-Money Laundering (AML) policies. As a result, identity verification (KYC) may be required for withdrawals above a certain amount or to access certain services.

One of the following documents may be required for KYC verification:

• National ID Card (NID)
• Passport
• Driving License
• Bank statement or mobile banking statement (for address verification)

Verification is typically completed within 24–48 hours. Large withdrawals may be delayed until the verification process is fully complete.

The following payment methods are accepted for deposits at zve10: bKash, Nagad, Rocket, and Upay. Key conditions for deposits are outlined below:

• Minimum deposit amount: ৳100.
• Deposits are typically credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts or unidentified sources are not accepted.
• There are no fees on deposits, though your payment provider may apply their own charges.

If a deposit fails or is delayed in being credited, notify our support team immediately. Keep proof of the transaction (a screenshot or transaction ID) for reference.

The following conditions apply when withdrawing funds from zve10:

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are typically processed within 12–24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be blocked if wagering requirements have not been met while a bonus is active.
• Withdrawals may be placed on hold pending investigation in cases of suspected fraud or suspicious activity.

The following rules apply when placing bets on zve10 and cover all Sports Betting, live betting, and other markets:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Zve10 reserves the right to void any bets placed at incorrect odds due to a technical error.
• Pre-match bets will be refunded if the match is cancelled.
• Single bets, multiple bets (accumulators), and system bets are all available.
• Maximum winnings may vary depending on the specific market.
• Placing bets using information related to match-fixing or corruption is strictly prohibited.

In live betting, odds can change at any moment. If odds change before your bet is confirmed, you will be given the option to place the bet at the new odds or cancel it.

Zve10 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, but the general conditions are outlined below:

• Each bonus has a specific wagering requirement, typically between 5x and 30x the bonus amount.
• If a bonus is active, all conditions must be met before a withdrawal can be made.
• The same bonus cannot be claimed more than once or across multiple accounts.
• Bonus offers have a set expiry date. Any unused bonus will be forfeited once the offer expires.
• Some bonuses can only be used on specific sports or markets.
• The welcome bonus is available to new members only.

The full terms and conditions for each bonus are listed on the relevant promotions page. Please read them carefully before claiming any bonus. For more details, visit our Promotions Page See.

The following activities are strictly prohibited on the zve10 platform. Violating these rules will result in permanent account closure and possible forfeiture of your balance:

• Creating or operating multiple accounts.
• Opening an account using another person's identity or information.
• Placing bets using bots, automated software, or scripts.
• Bonus abuse or system manipulation.
• Depositing funds obtained through money laundering or illegal means.
• Using match-fixing or corruption-related information to place bets.
• Attempting to hack or defraud other users.
• Attempting to bypass the platform's security measures.

Zve10 reserves the right to suspend or permanently close your account under any of the following circumstances:

• In the event of a Terms & Conditions violation.
• If false information is found during the KYC verification process.
• If an account has been inactive for an extended period (more than 12 months).
• Involvement in prohibited activities.
• At your own request.

If you wish to close your account, please notify our support team by email. Make sure to withdraw your balance before the account is closed. A maintenance fee may apply to inactive accounts.

Zve10 is not liable for the following:

• In the event of a missed bet due to internet disconnection or a technical issue.
• In the event of a delay or error on the part of a third-party payment provider.
• In the event of a temporary service outage caused by an unforeseen technical failure.
• Unauthorized access to an account resulting from the user's own negligence.

Zve10 is committed to delivering the highest level of service at all times. Should any unexpected disruption occur, we will resolve the issue as quickly as possible.

Zve10 takes Responsible Betting very seriously. We believe betting should be a source of entertainment, not financial hardship. To help with this, we offer the following tools:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Bet Limit: Cap the maximum bet amount within a given time period.
• Cooling-Off Period: Take a break from betting for a set period of time.
• Self-Exclusion: Temporarily or permanently suspend your account.
• Reality Check: Periodic session time reminders at regular intervals.

If you feel that betting is having a negative impact on your daily life, please reach out to our Responsible Gaming Visit the page or contact support.

Zve10 reserves the right to update or modify these Terms & Conditions at any time. In the event of any changes:

• A notice will be sent to your registered email prior to any significant changes.
• Updated terms will be published on this page and the "Last Updated" date will be revised accordingly.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.

We recommend checking this page regularly to stay up to date on any changes. If you have questions about any of the terms, please contact our support team: support@zve10.biz